Check-in times, check-out times and key handover
What are the arrival / departure times?
Can I arrive / depart at a different time?
Are bed / bath and kitchen linen available in the naturehouse?
What to do if there is nobody at the naturehouse on arrival?
How is the cleaning arranged?
Do I have to pay tourist tax?
What should I do if my stay is not in order?
Who is liable for damage?
Do I have to pay a security deposit?
When will I receive the deposit back?