FAQ for Guests Support Center

Contact Us

When will I get the deposit back?

The deposit can be processed in three ways:


1. When the deposit is made through Natuurhuisje, the deposit will be refunded to you within 5 working days. 


2. When the deposit goes through the landlord, in most cases it will be refunded within a week. 


3. If you book a nature house via a tour operator, the deposit will be refunded within 2 weeks, unless the tour operator states otherwise.