What to do with a complaint?

If your stay is not to your liking, we advise you to make your complaint known directly to the landlord of the nature house. Important to do this directly during the stay so that the landlord can still try to solve your complaint (s). It is important to gather as much evidence as possible so that you can also show this to the landlord.

If you have a complaint about Nature.house, please contact us via info@nature.house. You will receive a response within 14 days.