FAQ for Guests Support Center

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Posting content guidelines

We want everyone to be able to send and receive messages to each other in a fun and pleasant way. For this we have drawn up the guidelines below.

We ask you to take this into account and to respect the guidelines.

The following messages are not allowed:

-Messages motivated by the threat of extortion
-Messages in which contact and/or address details are communicated
-Messages in which the location of a nature house can be determined
-Messages with discriminatory content
-Messages with Spam, unwanted contact or content that is repeatedly shared in an annoying manner.

We may exclude you from participating in our messaging system if you do not comply.

After the booking has been approved by the landlord, you will receive the contact details of the landlord and you can also contact the landlord directly by phone or email.