FAQ for Guests Support Center

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On which account can I transfer the booking amount?

In addition to iDeal and Mister Cash, you can of course also pay your payment via bank transfer (SEPA). You will receive the exact instructions for this by mail after booking.

For a correct and timely processing of your payment we ask you to only mention the payment reference number when making the payment. This payment reference number consists out of numbers and characters. Please note that processing your payment by bank transfer takes 3-5 working days. If the payment does not reach us by the payment deadline, the system will automatically cancel the booking.

Should it be difficult to make the payment on time, please contact us. Together we can then see how the payment can still be made correctly.