FAQ for Guests Support Center

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If I do not pay on time, will my booking be canceled?

Payments that are made are processed in our system within about 15 minutes under normal circumstances. When you pay by bank transfer, the processing time of the payment depends on the processing time of the bank. Because of this you run the risk that your payment is not on time, and the booking  is canceled as a result of this. We therefore advise you to pay via Creditcard or Paypal. If you have exceeded the payment term, please contact us immediately. If your payment remains unpaid, we have the right to unilaterally cancel your booking. In that case you owe the cancellation costs. When Nature.house unilaterally cancels your booking, you will be notified by e-mail.