FAQ for Guests Support Center

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What happens if I have booked definitively?

After you have booked online, you will receive a confirmation online and via e-mail. This rental agreement states what you have booked, within which period you have to pay the (advance) payment and which cancellation conditions apply. With an approved booking you will also receive the contact details of the landlord. Any practical questions, such as handing over the keys or linen, can already be put to the landlord. 

NB Travel agreements are an exception to the 'Distance Selling Act' and are therefore not eligible for a 14 day right of withdrawal.