FAQ for Guests Support Center

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When will I receive the lease?

After the booking is approved, you will receive the complete rental agreement. This includes the contact details of the landlord and the address of the nature house. The rental agreement is equivalent to the booking confirmation. On it you can see what you have booked, what the payment terms are and what the cancellation conditions are. The (first) payment can then be made from the mail 'your booking has been approved', where you will find a payment button. The details for the payment itself are not on the booking confirmation.