FAQ for Guests Support Center

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I want to move my booking but don't have a new date yet?

If you want to move your booking to a later period, we need the new dates. Without knowing a new period where the booking can be moved to, we cannot move a booking. In that case it is best to first agree on a new period in consultation with the landlord. When this is known, the landlord can send us an email with the booking code and the new dates. We will then convert the booking to the new period and send you a confirmation. Please note that the cancellation conditions of the original booking dates remain valid, even if the booking has been rescheduled.